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Send us a message, read the guide, or browse the common questions. The developer reads every message and usually replies within one business day.

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Common questions

How do I edit text on a scanned page?
Open the document and tap Edit in the toolbar. Tap a recognized text to select it, double-tap it (or tap Style) to change the words, font, size, color or alignment, and drag to move it. Tap Save when you’re done. Pages of the type Image Only have no editable text; change the page type with Setup.
The recognized text has mistakes. What can I do?
Open Settings → Languages, put the language of your document first and remove languages you never scan. In the page editor, use ⋯ → Recognize Text Again. Good light and a flat page help the scanner.
Where are my documents saved?
On your device, inside the app. Nothing is uploaded. To keep a copy elsewhere, share the PDF to the Files app or another app.
Can I use PDF Eye on my Mac?
Yes, on Macs with Apple silicon. On Mac you create documents from photos or image files (the document camera is available on iPhone and iPad).
How do I restore my purchase?
Open Settings in the app and tap Restore Purchases, signed in with the Apple Account you used to buy. Purchases are verified by Apple on your device.
How do I cancel a subscription?
Subscriptions are managed by Apple. On iPhone or iPad go to Settings → [your name] → Subscriptions; on Mac open the App Store, click your name, then Account Settings → Subscriptions. You can also use this link.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in, and choose the purchase.

Reporting a problem?

Include your device model, OS version and app version (shown at the bottom of the app’s Settings). A screenshot or screen recording helps a lot.